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  • Legal advice and assistance

    Sources of legal advice and assistance for charities, voluntary organisations and social enterprises.

  • Choosing an Influencer to Boost Your Marketing Campaign

    If you are a small company that never worked with social media influencers here is a walk-trough that might help you understand what you need to do.

  • How to use Twitter for fundraising

    Some ideas about how to ask for and receive donations via Twitter. Please add others you've tried.

  • How to run a website satisfaction survey

    Ok, so you measure your website traffic, online donations and social media use but do you know what people actually think of your website? The only way to find out is to ask. Here's how to do a survey.

  • How to manage your organisation's reputation

    It’s important to tackle head on anything that may lead people to question how well your organisation is run or the value of your work. But good preparation can mitigate risks that come from inside or outside of your organisation. 

  • How to make the Transition

    Making change as a result of the changed funding environment The Transition Fund aimed to provide some funding to organisations which received substantial cuts in public sector funding.   The aim of the fund was to help organisations change to become more resilient and to continue to deliver high quality services within a changed funding environment.  Whether you received this funding or not, this 'How To' guide aims to provide guidance to leaders of organisations facing change as a result of reduced public sector funding. 

  • How to celebrate a charity anniversary

    Action on Hearing Loss (previously RNID) celebrated its Centenary in 2011.  We started planning two years in advance to make our milestone birthday as successful as possible. Here are some points to think about when planning anniversary activity or other significant birthdays.

  • How to overcome nerves when speaking in public

    Many people fear speaking in public, but nerves are natural.  They never go away completely but the adrenalin produced by nervous energy often adds to the emotional impact of your speech, so make it work in your favour! Try some of the following tips to help you get the “butterflies flying in formation”.

  • How to Harry Potterise your internet and direct mail appeals... and get donors giving when times are tough

    What do high performing fundraising appeals and Harry Potter have in common? And in both cases, what makes donors give and readers buy even when they’re going through a rough financial patch? The answer? Reader-hooking commercial creative writing principles. Harry Potterise your appeals by using the following commercial writing principles.

  • How to apply for funding

    This how-to summarises how you can apply for funding and signposts to relevant online resources.

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