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  • Involving volunteers

    This page explains how volunteers can best be engaged and supported during the covid-19 pandemic. The page gives practical ideas for working with volunteers and links to other relevant Knowhow pages. This page is for anyone who recruits or manages volunteers – including volunteers who manage other volunteers.

  • Case study on Managing a volunteer when the volunteering role doesn’t meet expectations

    Presented at the Midlands Learn and Share event, 25th February 2015, by Nickie Edwards from Shropshire RCC and Jo Edge, project volunteer, as part of NCVO's Volunteering in Care Homes Project: https://www.ncvo.org.uk/practical-support/volunteering/volunteering-in-care-homes

  • How to retain your volunteers

    The volunteers in your organisation are invaluable, and you wouldn’t be able to do what you do without them. Follow these tips keep them onside.

  • Your team

    People and relationships are at the heart of voluntary and community organisations. A key part of an organisation's effectiveness is the management and skill development of its staff and volunteers.

  • Accrediting volunteer learning

    How to acknowledge volunteers' training and experience more formally through a qualification or accreditation.

  • Before you recruit volunteers

    What you should do before recruiting volunteers.

  • Get the perfect volunteer - creating volunteer roles

  • How to set up employer supported volunteering as a charity

    Employer supported volunteering (ESV) has primarily been seen as private sector businesses setting up programmes to support their employees in volunteering for charity organisations. The arrangement is usually mutually beneficial for all parties: the employer, the employees who volunteer and the charity they volunteer for. The how-to guide on setting up an employer supported volunteering programme as an employer covers the key things any type of organisation should consider – this guide covers the additional points to consider as a charity organisation thinking of setting up an employer supported volunteering programme for your employees.

  • Volunteers and the law

    Guidance to help you understand your legal rights and obligations when managing volunteers

  • How to set up a volunteering programme

    If you haven’t involved volunteers in your organisation before or are thinking about starting a volunteer programme or project this guide aims to covers some of the key things you need to think about.

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