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  • How to protect yourself from Cryptolocker and other ransomware

    Cryptolocker is a nasty threat sneaking around the internet masquerading as a pdf file. This type of virus is known as ransomware because it targets files and then locks them up until you pay the demanded ‘ransom’. Typically, the ‘virus’ will enter your system disguised as an innocent file attachment from a major delivery service offering tracking information or confirming money transfer. Once you have clicked to access the file, the virus will begin to search your machine for files with common extensions such as .doc, .xls, .pdf etc, encrypt those files, then contact the user to demand payment. Anti-virus and malware tools will remove it, but files that have been infected will remain encrypted unless a payment is made, so it’s essential to prevent infection. The following is a guide to some of the ways you can protect your systems.

  • How to manage your charity's software

    Does your charity know what software is installed on all of its equipment? Are you using the latest version of software? Do you have licenses for all the software? How do you know if you’re complying with the licenses? If staff work from home, do you know what software is installed on their computers? Here’s some tips on how you can manage this process for your charity.

  • How to move to the cloud

    Rather than installing software on your local computer or server, cloud computing uses remote servers to run the software which delivers services to you over the internet via a web browser. Web-based email (e.g. Hotmail or gMail), internet banking, file storage (e.g. Dropbox) or even social media sites like Facebook are examples of cloud computing. Moving to the cloud is often an option which cuts costs and increases security for many charities. However there are some important things to consider to ensure a smooth transition - this guide provides advice and key insights.

  • How to create better digital services in your organisation

    Charities are making good progress in using digital for fundraising and communications, but using digital to improve and extend our services is much slower. That’s because good digital service design is difficult, and our sector often lacks room or resource to explore and test new approaches. It’s also common practice for charities to start with a solution in mind before thoroughly investigating the problem, with few new digital products or services based on direct user insight. This is a huge issue, because it leads to the creation of services that might look great but fail to respond to real needs and behaviours - so a lot of their value is lost. But you don’t have to work it out all for yourself. A collection of nonprofits have developed a set of digital design principles that reflect the needs, language and practice of the UK charity sector. They help show what ‘good’ looks like and enable organisations to ‘build the right thing in the right way’ . Here are two common scenarios to help guide your approach to digital service design:

  • Your digital technology

    Technology is now an integral part of the work of any charity. This page covers the main topics you need to consider across the work of your organisation.

  • Digital technology

    Technology is now an integral part of the work of any charity. This page covers the main topics you need to consider across the work of your organisation.

  • How to help your charity with ICT (10 examples)

    Information and Communications Technology (ICT) is here to make your life easier but are you making the most of it? Here are some simple ways ICT could be used in your organisation.

  • How to protect your charity's IT systems

    As a charitable organisation you’re constantly dealing with the sensitive information and data of your most precious asset - your supporters, members or donors. Their personal details and donations could be at risk if you don’t suitably protect your computers. There is a bewildering array of malicious software out there: from worms to Trojans and phishing. These often masquerade as trustworthy web sites, but all to trick you and acquire your sensitive information. According to security experts Get protected – despite the threats, many charities do not secure themselves properly, which obviously could result in a breach of security, loss of data or just wasted time as you try to recover the situation.  There are ways to safely store the information your charity holds, covered in this article, but what about software that can protect your PCs? The following steps will help you take precautions.

  • How To Create A Great Personalised Fundraising Video

    Personalised fundraising videos can take your pitching ability to the next level. In this blog post Accordium shares their advice on creating personalised fundraising videos.

  • Finding the right website content management system (CMS)

    West Norfolk Voluntary and Community Action shares its experiences of finding the right CMS system. This case study was gathered as part of the BIG Assist programme.

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