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  • How to have a Google Hangout

    Google Hangouts are online audio and video meetings for up to 10 people. They offer a free and relatively easy way to meet with colleagues, supporters or people from other organisations over the web. Hangouts can be run on all PC operating systems and using the smartphone app on Android and iOS devices.  Hangouts can also be live-streamed over the internet via 'YouTube Live' and recorded as a YouTube video. This how-to explains some of the key points about how to create your own Hangout, and points you to some useful resources.  

  • How to run a Twitter chat

    Tweetchats are one of the most exciting aspects of social media, enabling your charity to start a conversation with lots of its stakeholders at the same time. Here’s 10 quick tips to help set you on your way to hosting your own tweetchats.

  • How to stay safe from email scammers

    As more of our life moves online, we are becoming increasingly vulnerable to hackers and scammers, who seek financial gain through stealing your personal information or taking control of your computer. This how-to contains a few simple tips to help you and your organisation avoid falling victim to email scammers.

  • How to make your blog brilliant

    Blogs are great. Well, lots of them are. When done well, they are a brilliant way to allow personality and opinion into your charity’s web presence. While some charities choose to run blogs that feature many different writers, rotating the responsibility between them or inviting many guest voices into the space, many key staff and leaders establish their own individual blogs, within or beyond the charity’s site (read our favourite chief executive blogs here ). But if you’re planning to start your own personal blog, linked to your professional charity role, or are hoping to ramp up an existing one, how can you make sure it stands out? Here are Amazon PR’s ten top tips for the best blogging.

  • How to write brilliantly for mobile

    When you’re writing for the web there’s no space for words that don’t serve a purpose. This is doubly true for mobile. Your content should provide a quick and effortless pathway to exactly where the user wants to go. So how do you cut copy down for a mobile screen without losing your brand message or tone of voice? Here are five tips to help you write brilliantly for mobile.

  • How to manage social media

    Managing social media can seem daunting and time consuming – just what are you meant to post about everyday? You’ll also need to find time to respond to comments, questions and mentions. Yet there are ways to make this manageable within your busy schedule. 

  • How to write an e-newsletter

    Summarises some of the key steps in writing effective marketing emails. Focuses mainly on producing good copy rather than using the right technology.

  • How to choose a database supplier

    When choosing a database supplier it is of the utmost importance that they are the correct fit for your charity. In order to find this, you must, first of all, work out what you are looking for, and then create a plan. Once you do this it will make the process far more manageable and clear, so you get exactly what you need.   Our How-To guide on planning a good database will be useful in this process.

  • How to create an effective email campaign

    Social media may be a great way to reach new and existing supporters, but email is still the best way to communicate with them. Why? Because, by giving you their email addresses, people are saying that they actively want to hear from you. Though your audience may be receptive to your emails, here’s how to ensure your email campaign is really effective.

  • How to write basic HTML

    Knowing a little bit of HTML can be the difference between you controlling your website rather than the other way around! The good news is that it's easy to learn the basics. HTML tags can transform plain text into a web page. They open <> and close </> around content. Note the slash in the closing tag. Different tags mean different, specific, things and give a web page structure. Knowing a little bit of HTML can help your website to look consistent and professional. It will also make your website: easier to find using a search engine like Google (sometimes called search engine optimisation, or SEO for short)  accessible to people using assistive technology (visually impaired people may use a screen reader to navigate your web page). 

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