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  • Designing an outcomes framework to measure impact

    How small charity Elfrida Rathbone Camden developed an outcomes framework for evaluating the effectiveness of their work.

  • What difference are we making? Understanding and assessing impact.

    In the current economic climate proving and improving your impact can be the key to securing funding and ensuring the survival of your organisation. Learn how to measure the difference you're making by collecting evidence, identifying your outcomes and outputs, and setting performance indicators.

  • Measuring your social return on investment - beginners' guide to SROI

    Prove your organisation’s impact with this introductory course to social return on investment from Social Value UK (formerly the SROI Network). Whether you’re seeking new funding or simply want to ensure your day to day activities connect to your objectives, SROI can help you understand, manage and quantify the value you are creating.

  • What difference are we making? Understanding and assessing impact.

    In the current economic climate proving and improving your impact can be the key to securing funding and ensuring the survival of your organisation. Learn how to measure the difference you're making by collecting evidence, identifying your outcomes and outputs, and setting performance indicators.

  • How to write an evaluation report

    Writing an evaluation report helps you share key findings and recommendations with internal and external stakeholders. A report can be used to suggest changes to how you work, to communicate your value to funders, or to share good practice with other organisations. It can also be the starting point for reporting in creative formats . You will need: data that you have collected and analysed an understanding of the people who will be reading your report helpful colleagues to read your drafts.

  • How to be a resilient organisation

    How can you improve your organisation’s effectiveness and competitiveness in this tough economic climate? Whether you’re a senior manager or a board member, this course helps you get out of fire-fighting mode so you can look at the big picture. Learn how to assess your environment, define your markets and plan steps to increase your organisation’s impact and resilience.

  • Basics on managing change

    Steps, tips and information to help you manage change effectively.

  • Monitoring outcomes of helplines

    Milla Gregor, associate consultant for NCVO Charities Evaluation Services, shares her experience of monitoring and evaluating helpline services

  • Creating a report to prove value and tell your story

    Citizens Advice share their experience of producing a full impact report, allowing them to tell the complete story of who they are and what their value to society is.

  • Improving a consultancy business

    The Interlink Foundation looks at improving their consultancy offer with different charging models and toolkits.

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