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We’ve made our member-only resources free to everyone because of the current situation. We think it’s important people have the guidance they need to run their organisations during this time.

If you want to find out more about how you can volunteer to help deal with coronavirus, see our volunteering and coronavirus page.

If you are looking for advice on coronavirus and your charity, please see our dedicated coronavirus page.

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  • The volunteer coordinator

    About the role of the volunteer coordinator or volunteer manager.

  • Managing and retaining volunteers

    How to effectively manage and retain volunteers within your organisation.

  • How to set up a volunteering programme

    If you haven’t involved volunteers in your organisation before or are thinking about starting a volunteer programme or project this guide aims to covers some of the key things you need to think about.

  • How to reduce risk while volunteering

    Volunteering is not a generally risky activity and o f course, more things can go wrong if you’re cutting down trees or taking a group hiking than if you’re collecting donations on the high street. But whatever you’re doing, if you take the time to consider a few simple guidelines you can reduce the risk significantly. Even though individual volunteers have a duty of care to each other and others who may be affected by their activities, people are hardly ever held liable for any consequences due to well-intentioned voluntary acts.  This guide provides some basic guidance for individuals on staying safe and avoiding risk.

  • How to thank volunteers

    Advice on when and how to thank your volunteers and make sure they feel valued.

  • How to recruit volunteers

    This how-to gives you and your charity some practical ideas that you can easily employ to attract new volunteers and make sure they get off to a flying start.  

  • Writing volunteer role descriptions

    Quick guide to preparing descriptions of voluntary roles.

  • Where to find volunteers

    Volunteer websites and places to advertise your volunteer vacancies online.

  • How to set up a microvolunteering project

    Microvolunteering can be described as easy, no commitment, free to participate actions that can be completed in less than 30 minutes. They are mostly online based but there are some which can be done offline. What if you’re an NGO, a non profit or grassroot initiative wanting to tap into the huge potential that the microvolunteering market can offer? Would you know how to set up a microvolunteer action? Read on and find out!

  • How to Create a Microvolunteering Opportunity That's Attractive to Skilled / Professional Volunteers

    Microvolunteering can be described as easy, no (or low) commitment actions that benefit worthy causes and which can be completed in under usually 30 minutes or multiples thereof.  If you're thinking of creating a microvolunteering action to attract more skilled / professional volunteers, then what should you be considering to make your action stand out from the crowd. Here's a few pointers to hopefully inspire you.

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