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We’ve made our member-only resources free to everyone because of the current situation. We think it’s important people have the guidance they need to run their organisations during this time.

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If you are looking for advice on coronavirus and your charity, please see our dedicated coronavirus page.

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  • How to understand your supporter journey and make it better

    Tom Latchford, CEO of Raising IT , describes key considerations for the supporter journey on your charity website. Key aims of a charity website should be to foster a relationship between the donor and the charity, attract and engage new donors, and make it easy for advocates to donate.

  • How to manage your membership

    How to attract new members to your organisation and build relationships with the ones you have in order to retain them. Having a membership base can be a key method of developing supporters.

  • How to launch a fundraising appeal

    Fundraising campaigns are main activity of any not for profit organisation in order to raise donations and create funding that is not ringfenced.

  • Social media

    This page is a guide to getting started with social media, and how to use it to help you reach more people.

  • How to use Twitter

    Top tips on how to use micro-blogging platform Twitter to communicate with your organisation's supporters.

  • How to communicate a campaign using video content

    Video offers the opportunity to promote a campaign and raise interest. This guide offers recommendations to make the most of the medium, either through a pre-prepared film or livestreamed on social media.

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