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Fundraising and covid-19

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This page explains how voluntary organisations should make decisions, plan and go about their fundraising activity during covid-19.

It outlines the Fundraising Regulator’s guidance on: 

  • key principles for fundraising during covid-19 
  • recommendations for public fundraising 

This page is for anyone who manages, plans or undertakes fundraising activity for or in partnership with a voluntary organisation.

Fundraising during national lockdown 

  • Following the announcement of national lockdown in England, the Fundraising Regulator and the Chartered Institute of Fundraising have advised that any fundraising that involves contact with members of the public should cease. 

Key principles of fundraising during covid-19

  • During covid-19, you are expected to carry out fundraising activity in a sensitive and safe way. To understand what this means in practice, read the Code of Fundraising practice and current UK government advice on covid-19.
  • Any decisions you make regarding your fundraising activity, should be documented and you should be prepared to explain and justify these if necessary. 
  • Any decisions should: 
    • be carefully considered and thoroughly evaluated 
    • have the appropriate management and oversight 
    • be clearly explained to the public and others
    • be continually reviewed, taking into account any complaints and feedback
  • Sufficient measures must be put in place to protect your staff, volunteers, fundraisers and the public. This includes: 
  • Be respectful in your interaction with the public. This means: 
    • do not apply pressure to donors 
    • be polite and respectful 
    • be mindful of how the public may respond to your fundraising and be able to explain why you are fundraising and how you are doing this responsibly in light of covid-19.   
  • For more information on responsible fundraising, read the Fundraising Regulator’s covid-19: fundraising key principles guidance.

Key considerations for public fundraising during covid-19

    • keep up good sanitation practices 
    • keep to social distancing guidance 
    • make sure your behaviour is respectful 
    • train fundraisers on new approaches to fundraising before restarting any fundraising activity 
    • check that the right licenses and permissions remain valid 
    • observe social distancing guidelines when street fundraising
    • limit the number of fundraisers. The Fundraising Regulator has recommended limits for the number of fundraisers working in one area or site. 
    • review how you take payments and handle donations, adhering to social distancing guidelines and good sanitation practices. How you take payments and handle donations should be in line with section 4 of the Code of Fundraising practice
    • ask donors to fill out information in a way that can be done safely and so that you can maintain social distancing 
    • make sure ID badges and mandatory information is accessible 
    • carefully select your door-to-door fundraising territory. Be mindful of areas where there are greater numbers of people who are more vulnerable to the covid-19 
    • do not use additional personal protective equipment (PPE) unless you are in a clinical setting, like a hospital or you are working in a small handful of roles for which Public Health England advises use of PPE. 
Page last edited Jan 11, 2021

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