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Fundraising and covid-19

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This page explains how voluntary organisations should make decisions, plan and go about their fundraising activity during covid-19. This page is for anyone who manages, plans or undertakes fundraising activity for or in partnership with a voluntary organisation

Fundraising: Supporting safe and responsible fundraising

  • Fundraising organisations must continue to carry out fundraising activity in a safe and responsible way, following the UK government’s guidance. As formal and legal restrictions have changed, the Fundraising Regulator and Chartered Institute of Fundraising have updated their guidance. Their guidance is summarised below.
  • Fundraising organisations should keep the following points in mind when planning their fundraising activity:
    • Keep up to date and follow UK government guidance including from the devolved nations of Scotland, Wales and Northern Ireland. Government guidance may change over time so be prepared to be flexible.
    • Carry out risk assessments: carefully consider the risks associated with each fundraising activity. Your risk assessment should cover the following points:
      • The type of fundraising activity you are undertaking
      • Any risks to staff, volunteers and members of the public from that activity
      • The possibility that someone could be exposed to covid-19 because of that activity and actions you can take to minimise or remove risk.

These risks should be documented and reviewed regularly. For more information read our guidance on managing covid risk.

    • Decide what measures you need to put in place to protect the public, fundraisers, staff and volunteers through your risk assessment. Examples of the measures include:
      • limiting numbers attending an event
      • enhanced sanitation practices
      • continued social distancing measures
      • adequate ventilation in indoor settings
      • wearing face masks in indoor or crowded settings.
    • Train fundraisers on any new approaches before you restart any fundraising. You should also:
      • consider the needs of people in vulnerable circumstances
      • comply with any workplace testing or test and trace requirements
      • ensure the requirement of self-isolation is followed
      • follow any requirements of the venue/premises where you are fundraising.
    • Consider the public mood and likely feelings of supporters. This means you should:
      • Remain polite and respectful and do not put any pressure on the public.
      • Consider the likely response of the public to your fundraising activities. Listen and consider any feedback.
      • Make information available. Be able to explain to the public and others your approach to fundraising safely with the lifting of restrictions.
    • Make sure your decisions are:
      • thoroughly considered
      • carefully evaluated
      • regularly reviewed.
    • In practice this means you should:
      • Weigh up the risks and benefits of your fundraising activities including the settings (indoors and outdoors) in which they take place.
      • Be mindful of the different activities and potential expectations that the public may have when they attend a fundraising event.
      • Consult your fundraising teams, and any relevant partners, to ensure that your fundraisers and volunteers know how to fundraise safely and that they have the right training, equipment and time to prepare.
      • Be clear with any third parties about your expectations in relation to fundraising conduct.
      • Ensure proper oversight and management of decisions. Decisions should be properly documented.
    • Listen and reflect on any feedback you receive.

Page last edited Oct 11, 2021

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