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Data protection and your helpline

This Masterclass, aimed at service managers, helpline coordinators, and senior management, will explore what GDPR legislation, data protection, and data sharing mean in the context of a helpline service.
When Jan 30, 2019
from 11:00 AM to 04:00 PM
Where London, EC1Y 0TY
Contact Name
Contact Phone 0300 330 7777
Attendees Helpline Managers, Helpline Coordinators, and Senior Management.
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Using helpline specific examples you'll explore best practice in data sharing and the data sharing principles. Every organisation should have a written policy and procedure that is specific to their context about how they handle personal data.

On this course you'll learn:

  • What data and personal data means for the purposes of the law. 
  • What data processing means in the context of a helpline service. 
  • How to reduce the risk of data breaches.

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Page last edited Dec 19, 2018

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