Cookies on Knowhow

We use cookies in order for parts of NCVO Knowhow to work properly, and also to collect information about how you use the site. We use this information to improve the site and tailor our services to you. For more, see our page on privacy and data protection.


Skip to content. | Skip to navigation

Community-made content which you can improve Case study from our community

Data protection and your helpline

This Masterclass, aimed at service managers, helpline coordinators, and senior management, will explore what GDPR legislation, data protection, and data sharing mean in the context of a helpline service.
When Jan 30, 2019
from 11:00 AM to 04:00 PM
Where London, EC1Y 0TY
Contact Name
Contact Phone 0300 330 7777
Attendees Helpline Managers, Helpline Coordinators, and Senior Management.
Add event to calendar vCal

Using helpline specific examples you'll explore best practice in data sharing and the data sharing principles. Every organisation should have a written policy and procedure that is specific to their context about how they handle personal data.

On this course you'll learn:

  • What data and personal data means for the purposes of the law. 
  • What data processing means in the context of a helpline service. 
  • How to reduce the risk of data breaches.

More information about this event…

Page last edited Dec 19, 2018

Help us to improve this page – give us feedback.

1 star 2 stars 3 stars 4 stars 5 stars 3.2/5 from 80 ratings

Find event