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Embracing Digital Communication for Volunteer Management

Half day learning event considering some of the digital engagement options that are currently available for volunteer managers. We aim to build a coherent picture of how organisations can benefit from digital, and enable volunteer managers to communicate more effectively through digital tools.
When Jun 29, 2017
from 01:30 PM to 05:00 PM
Where Voluntary Action Islington, 200A Pentonville Road, Kings Cross, London, N1 9JP
Contact Name
Contact Phone 020 7426 9192
Attendees Anyone engaging volunteers and looking for new ideas to keep in touch with them.
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This event aims to consider some of the digital communication and engagement options that are currently available for volunteer managers.

Hearing both theory and practical examples, we aim to build up a coherent picture of how organisations can benefit from readily available and affordable technology. By enabling volunteer managers to communicate more effectively, digital tools have the potential to engage volunteers more productively, but it is vital to use the right tool for the job.

Training Agenda:

  • 1:30pm Arrival
    Tea, coffee and informal networking
  • 2:00pm Welcome from AVM
  • 2:05pm Introduction to Digital Communication
    What are the things to consider when taking the first steps into using digital communications tools as part of your volunteer management mix?
  • 2:35pm Using Slack for Volunteer Engagement
    Guide Dogs UK share how the My Guide service's vetted and trained volunteers stay connected with the workplace communications tool Slack.
  • 3:05pm Creatively using Email Systems
    RNIB will present on how they use Adestra  to send out regular emails to their volunteers and volunteer managers, working with colleagues across RNIB to create content, and gaining insight through Adestra 's analytics. Internally Workplace by Facebook is also being rolled out as a major communications channel internally, and a pilot for volunteers will take place in June.
  • 3:35pm Openspace / Roundtable discussion
    Over tea, coffee and biscuits attendees will have the opportunity to network, share their own experiences and consider some specific questions posed by the keynote speakers.
  • 4:20pm Overview of some affordable digital communications tools
    A.S.Maini will assess some of the free and paid for tools available and consider the attendant costs.
  • 4:50pm Final Comments, feedback and evaluation.
  • 5.00pm Close


Speakers will include

Jo Keller
Volunteering Engagement and Support Manager, RNIB Group Volunteering Team.

Rebecca Harper
My Guide Volunteering Officer, London Mobility Team, Guide Dogs UK.

A.S. Maini
Digital expert specialising in the not-for-profit sector.

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Page last edited Jun 23, 2017

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