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Getting started with user involvement

This seminar will seek to address how social sector organisations can begin to leverage the knowledge of current or previous service users in the design, delivery and management of services, products and strategies.
When Feb 07, 2018
from 09:45 AM to 12:15 PM
Where Resource for London, 356 Holloway Road, London, N7 6PA
Contact Name
Contact Phone 020 7620 4862
Attendees Those interesting in involving users in their work.
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Service users can provide unique insight into what works to sustainably tackle social issues. With growing interest in this area, this seminar will seek to address how social sector organisations can begin to leverage the knowledge of current or previous service users in the design, delivery and management of services, products and strategies.

Drawing on diverse knowledge from a selection of speakers, the seminar will address questions such as:

  • How can we involve service users in a meaningful and ethical way?
  • When is the right time to involve service users?
  • What approaches can be taken to involve service users?

NPC have a growing interest in user led approaches. In 2016 we published a paper on User Voice, in partnership with Keystone Accountability, which proposed a framework for integrating the voice of users into impact practice. More recently we have published a guide on User Mapping in the social sector, which has been informed by two user led projects which we are currently running.

This event is part of the Leading Impact series of events. Other events in the series are:

Planning an impact focused campaign, 30 January 2018
Getting started with service user involvement, 7 February 2018
Using evidence to inform evaluation plans, 7 March 2018
Data visualisation: What’s it all about?, 22 March 2018
How to use your impact data, 18 April 2018

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Page last edited Jan 02, 2018

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