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Safeguarding for Helplines

Are you confident about what safeguarding means in the context of a helpline and how to make sure you have robust safeguarding measures in place?
When Jan 31, 2019
from 11:00 AM to 04:00 PM
Where London N7 6PA
Contact Name
Contact Phone 0300 330 7777
Attendees Helpline managers and Helpline Coordinators
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Safeguarding issues are becoming more prevalent within the helpline sector. No matter what kind of service you deliver, everyone has a duty to safeguard the welfare of children, young people and adults at risk of harm or abuse. This course will help you understand key safeguarding terms in relation to the helpline sector and what needs to be included within a helpline safeguarding policy. It will help build confidence to implement your policy and offer guidance about when confidentiality may need to be broken with or without consent.

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Page last edited Dec 19, 2018

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