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Strength in Numbers - Helplines Partnership Conference

Helplines Partnership | Strength in Numbers - Annual Conference. Hear from BBC Action Line, The Mix, Lloyds Bank Foundation, take part in seminar sessions around funding, commissioning, technology, suicide prevention, measuring outcomes and volunteer management.
When Nov 06, 2019
from 09:00 AM to 05:00 PM
Where Crowne Plaza, Central Square, Holliday Street, Birmingham B1 1HH
Contact Name
Contact Phone 300 330 7777
Attendees Helpline professionals, helpline volunteers, call handlers, helpline workers, service coordinators, fundraisers, communications professionals, CEOs
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Join us at this year's Annual Conference for the opportunity to learn from, and with, other helpline professionals. Attend seminar sessions delivered by experts, tailored to the helpline sector and hear from high profile, inspirational speakers.

Keynote Speaker - Ryan Hart 

Challenging male violence against women and children. White Ribbon Ambassador and Refuge Champion.

Headline Speaker - Nick Thompson

CEO of The Phone Co-Op. Nick will discuss getting digital ready, ensuring helplines can support as many people as possible.

Building Awareness - expert speakers 

Delegates at this year's Conference will hear from a panel of expert speakers sharing their experiences and providing insights about raising the profile of your helpline service. You'll hear from BBC Action Line, The Mix and Lloyds Bank Foundation.

In this year's Member Showcase, you'll hear from Blue Cross Pet Bereavement Services, and learn how they diversified their income, strengthening their organisation, by developing online training.

Seminar Sessions - learn from the experts

Whether you are a large, national helpline or a small, focused service; with a choice of six seminars at this year's Annual Conference, there is something for everyone.

  • The King's Fund - Making the numbers count: A simple guide to NHS commissioning and the long-term plan
  • Charities Aid Foundation - A strategic approach to fundraising – making the numbers add up
  • The Developer Society - Improving your helpline tech
  • Grassroots - Reducing the numbers - Real Talk - Suicide prevention awareness
  • The Association of Volunteer Managers - Volunteer vacancies: risky recruitment or successful succession?
  • Helplines Partnership - Measuring outcomes in the helpline sector


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Page last edited Sep 17, 2019

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