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Community-made content which you can improve Case study from our community

Influencing health and social care system change

This page is free to all
This page is about how voluntary organisations can be involved in the development of NHS integrated care systems.

The NHS long-term plan requires 42 integrated care systems (ICSs) to be created covering all of England by 2021. These systems are bringing together commissioners and providers of health and social care from the NHS, voluntary sector, local councils and others to take collective responsibility for managing resources, delivering NHS standards, and improving the health of the population they serve.

'By working alongside councils, and drawing on the expertise of others such as local charities and community groups, the NHS can help people to live healthier lives for longer, and to stay out of hospital when they do not need to be there.' - NHS England website

We know that voluntary organisations can have a great role to play in the high-level design of services, and can be useful partners in system change.

NHS England and NHS Improvement provided transformation funding for ICSs that are building voluntary sector involvement in ICSs, and in 2019 NCVO tracked the progress of nine that were funded to accelerate their progress.

Our report highlights:

  • five essential components of good partnership working
  • example partnership models
  • challenges that arose and how the systems we followed overcame them
  • resources to support his work.

Case studies

How building relationships at system level has facilitated sustainable partnership working

How developing principles for joint working can be a key ingredient for the success of a service delivery partnership

How developing shared vision and values can be a key ingredient for success in service transformation

How input of resources accelerated the goals of our partnership 

How resourcing a secondment increased partnership working and improved community health outcomes

How voluntary organisations delivered savings to the local health economy and increased voluntary sector contracting through a joint venture

How principles for joint working can be a key ingredient for success

We are still gathering case studies. Please contact if you have examples of partnership working in the context of emerging integrated care systems that would be of interest to colleagues engaged in this work.

Further resources


Page last edited Mar 25, 2020

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