Cookies

We use cookies to help us provide you with the best experience, improve and tailor our services, and carry out our marketing activities. For more information, including how to manage your cookie settings, see our privacy notice.

OK

Skip to content. | Skip to navigation

Community-made content which you can improve Case study from our community

People: recruiting and managing staff and volunteers

This page is free to all
The governing body must ensure it has the appropriate policies and processes in place to support and manage staff and volunteers.

Whether it is volunteers or staff who make up your workforce, the board needs to act within the law and enable people to give of their best. The governing body needs to ensure it has appropriate policies and processes in place, for example, for the recruitment, support and management of staff, and policies for volunteers. Take care how you treat volunteers, you could inadvertently make them employees in the eyes of the law. 

Recruiting your first employee is a big milestone for which you should plan carefully. It is a big practical and cultural change from being entirely volunteer run.

In organisations that have paid staff, members of the board should  know the structure of the organisation, salary scales  and  the range of posts within your organisation. You may also feel it helpful to know about salary and reward packages in the sector – especially relating to your chief officer.

Useful links

Page last edited Oct 07, 2019

Help us to improve this page – give us feedback.