We use cookies to help us provide you with the best experience, improve and tailor our services, and carry out our marketing activities. For more information, including how to manage your cookie settings, see our privacy notice.


Skip to content. | Skip to navigation

Community-made content which you can improve Case study from our community


It has already been confirmed that communication is a significant factor in all spheres of life. It's similar when talking about the work of non-profit organizations. For their work, good communication is essential. That's why many of them turn to VoIP providers.

In order to actively work on their social goals, non-profit organizations must provide good and reliable methods in communication. One of the most relevant factors is certainly a reliable telephone system that provides a successful business.


Why is that so important?

In the successful business of non-profit organizations, interconnection and networking are of great importance. By switching to VoIP, these organizations have a far greater possibility of raising awareness of their clients and associates. This way, they are able to include volunteers in their work and have easier access to any potential donors. Also, VoIP communication enables connection with users all over the world at affordable prices. So, it's useful and economical at the same time.


Good research

If you want to find an adequate VoIP provider or you need to compare the cost-effectiveness, you can use some of the tools that will help you. These tools can be very useful if you want to find the most adequate service for your non-profit organization. It is also advised to see the reviews and read about the experiences of already existing users.


Your non-profit goals need evaluation

Before you choose communication strategy, it would be recommendable to make an inventory of current communications within your non-profit organization. The advice would be to check both internal and external communications. Have precise info on your employees communication. Do they exchange informations by phone or by e-mail? Do employees use their personal emails and phones for work purposes? How do volunteers or people outside your staff  communicate? And of course... Who is in charge of maintaining the systems of communication?

According to that, choose the right service that will help you increase your efficiency. Do not forget technical predispositions so you can train your staff to use new communicating solutions.



Working from office, home, or on the road

With the use of VoIP services you can easily connect employees in other cities, all with the help of the same phone system. With the options within this way of communication, you can combine multiple locations from which you do business. Employees in one office will easily get their colleagues on other locations and vice versa. This means that even if they are physically separated, the employees will be connected through a unified centralized telephone system.


With VoIP, you can work equally efficient from home as well as when you're traveling. Just use your Smartphone. By using Cloud technology, your phone system will be available in all locations where there is an internet connection.


Enhancing productivity

VoIP systems are enriched with many functions that can be used by non-profit organizations. They can usually be adapted to their business system. Mobile twinning is one of those features that help associates, donors or employees to connect, even when they are distanced.


With the help of this feature, employees can use the mobile device as the "twin" of their office phones. This practically means that two calls are ringing at the same time. This way, employees will never miss a call. This function is of great importance in the work of non-profit organizations. It shows in practice the effective cooperation between donors, organization, and end users.


There are other functions that can show a multiple benefits in the work of non-profit organizations. One of them is the Auto Attendant option or Virtual Receptionist. With the help of this option, a non-profit organization can refer to or respond to the call of a particular person or department. That way both, employees and donors are kept up to date with all activities within a non-profit organization.



VoIP telephony provides many features and best prices on the market. If you use centralized phone systems you'll see how helpful it can be. Your employees and donors can easily unite from any location and take their work wherever they are. A bunch of unique functions enables non-profit organizations to get maximum efficiency and the best possible usage of human resources.


Page last edited Feb 15, 2019 History

Help us to improve this page – give us feedback.