There are some wonderful examples of really creative thinking in our sector about beneficiary involvement. There is a spectrum, of course, from tokenism through to involving service users in real strategic decision making.
What tools and techniques do you use? What is feasible and practical? What lessons have you learnt that you can share with other sector colleagues? In this section you will find information on:
Beneficiary involvement: the basics
What beneficiary involvement is all about.
Questions about beneficiary involvement
Common problems with beneficiary involvement
Eight top tips for beneficiary involvement