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As we prepare to move content to our new website this summer, we're temporarily turning off authentication on and To ensure members can still access everything they need, member content will be available to all users until the end of July. Please note: changes made to your profile won't be reflected in our system.

Community-made content which you can improve Case study from our community

About these safeguarding pages

This page is free to all

About these pages

These KnowHow pages outline simple steps that voluntary organisations in England can take to ensure that they are run in a way that actively prevents staff, volunteers and everyone they come into contact with from suffering harm, harassment, bullying, abuse and neglect.

The resources were developed collaboratively by an NCVO-led partnership.

Partners who contributed and shaped the site

Networks whose members supported the development

  • Charities HR Network
  • The National Adult Safeguarding Network
  • Third Sector Safeguarding Network
  • National Youth Safeguarding Forum.

The site was developed with digital agency Neontribe, content agency Crocstar and with advice from professional services firm Bates Wells.  Some of the specialist guides were developed with additional partner organisations who are named on the introductory page for that guide.

We are grateful to all the staff, volunteers and service users who contributed to the development of the site through user research sessions, usability testing, workshops and surveys. If you’d like to read about the process we produced a blog about our user research.

About our advice

The site provides give general information only and is not a substitute for specific legal advice about your situation. The pages were published in October 2019.

Organisations which delivers specifically regulated services for children or adults at risk– such as those offering care and support – will have additional obligations. See NCVO's legal assistance page for suggested sources of advice for voluntary organisations. 

Contact us

We want Knowhow to be a useful resource for everyone in the voluntary sector and always want to hear your ideas on how we can improve this site. We’re particularly interested to hear about how you are using the new safeguarding pages.

Please email us at or send us a message via the contact us form or tweet us @NCVO 


The pages were jointly funded by the Department for Digital, Culture, Media and Sport and the National Lottery Community Fund as part of the Safeguarding Training Fund - Phase 1.

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Produced in a partnership led by

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Page last edited Jun 18, 2021

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