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We’ve made our member-only resources free to everyone because of the current situation. We think it’s important people have the guidance they need to run their organisations during this time.

If you want to find out more about how you can volunteer to help deal with coronavirus, see our volunteering and coronavirus page.

If you are looking for advice on coronavirus and your charity, please see our dedicated coronavirus page.

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  • Communicating your charity's message: get the basics right

    If you’re new to charity communications or need to step back and take a fresh look at the way you've been talking to your stakeholders, then this course is for you. Learn how to reassess your comms plan - segment your audience, hone your messages, and get those important supporters on board!

  • How to campaign: essentials of charity campaigning

    Whether you call it voice, influencing or advocacy, campaigning is an essential part of charities' work. All trustees should consider campaigning if it can effectively further their organisation's charitable objectives. This course gives you an insight into campaigning, helping you to create your strategy, evaluate your campaign and ensure you always work within the required legal framework.

  • Trustee recruitment and induction

    Looking for a new trustee? Learn how to identify the skills gap your trustee needs to fill and carry out a successful recruitment with this four-part training course. It covers everything from planning the process, promoting your vacancy and making the selection, to evaluation and induction. It also comes with a host of downloadable templates, questionnaires and checklists to help you get the best people on your board.

  • Recruiting and selecting your charity staff

    Recruiting an excellent candidate can transform an area of your organisation's work while recruiting the wrong one can mean lost opportunity, time, energy and resources.This course shows you how a well-planned and systematic recruitment and selection process can help you avoid costly mistakes and improve your ability to recruit the right person for your organisation.

  • Supervising and appraising your charity staff

    A team who understand their roles, can perform them well and feel motivated to do so means your charity is likely to make a bigger difference for its beneficiaries. Make sure everyone is working towards the charity's goals by learning how to set up and carry out an effective supervision and appraisal process with this StudyZone course.

  • How to develop a better marketing plan

    Having a marketing-oriented organisation can help you meet the needs of your supporters, beneficiaries and stakeholders in the most cost-effective way. Learn how to develop a better marketing plan by using PR Smith's SOSTAC® model which stands for situation analysis, objectives, strategy, tactics, actions and controls.

  • Working for a charity

    Whether you’ve just graduated from university, you have an established career in another sector, or are returning to work after a period out, this course gives you an overview of the voluntary sector and a better understanding of the roles available. It also helps you work out what might suit your needs and skills and how to find your ideal charity job.

  • Event management: how to plan and run a great event

    Whether you have specific responsibility for running events or you’re a member of staff who runs events ad-hoc, whether your organisation is small or large, this four part video training course will guide you through the processes that will help your event run smoothly and with the minimum of stress.

  • Influencing decision makers and commissioners

    Through this practical four part course, funded by the Cabinet Office, you will learn how to influence decision makers and commissioners. We will support you in defining your approach, identifying your target audience and evaluating your progress.

  • Good practice in volunteer management

    This practical four-part course will introduce you to the key knowledge and skills that every volunteer manager needs.

  • A trustee's role and responsibilities

    This practical four-part course will introduce you to the key aspects and responsibilities of any trustee role.

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