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Get the perfect volunteer - creating volunteer roles

£8.99 or free to NCVO members – Sign in or find out about membership

3/5 from 1502 ratings

What’s the secret to attracting great volunteers? What sort of role description would make them want to give you their time and skills? Get the best volunteers (and keep them happy!) by learning how to create results-focused roles.
Format: Four online training videos and downloadable resources.

Watch two minutes of each video for FREE!

Find out about your trainer, Rob Jackson.

Course structure

  • why it's important to create great roles for volunteers
  • how to identify possible roles for volunteers
  • why and how to make volunteer roles results-oriented
  • what role descriptions should include

Learning outcomes

By the end of the course you will:

  • have processes and practical ideas for developing great volunteer roles 
  • have started to develop a volunteer role to help you in your job
  • be able to help colleagues to develop more volunteer roles.

Get the perfect volunteer (part one) - Watch two minutes for FREE!

Get the perfect volunteer (part two) - Watch two minutes for FREE!

Get the perfect volunteer (part three) - Watch two minutes for FREE!

Get the perfect volunteer (part four) - Watch two minutes for FREE!

Further resources

Upon purchase of this course you can download:

  • result-focused volunteer role template
  • task-focused volunteer role template

About the trainer

Rob Jackson has worked in the volunteering movement for over 17 years, leading and managing volunteers and volunteer programmes in education, advice, fundraising and children’s services settings at local, regional and national levels.  He now runs his own business, Rob Jackson Consulting Ltd, providing consultancy and training services on a range of topics, with volunteerism remaining at the core of his work. Rob is also an active volunteer, including serving as chair of governors for a large Lincolnshire primary school.

Buy now!

Click on the 'Add to basket' button at the top of the page to buy this course or get all our training from £9.99/month with our StudyPass subscription.

Need more help?

If you would like to develop your skills in creating great volunteer roles beyond this course please discuss further training opportunities with Rob at

StudyPass. All our training in one low-cost subscription

From as little as £9.99 a month you could get complete access to all the training material in the StudyZone with the StudyPass subscription. Find out more

Page last edited Jul 12, 2018

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Face-to-face training

We also run a range of classroom based courses on a variety of topics throughout the year.

See our events listing for dates.