- Video three is 7mins and 5s.
- Read a transcript for video three
What's next?
To continue your training watch part four of this course.
Further resources
NCVO Knowhow Nonprofit – Knowledge Bank
Overviews of different topics related to volunteer management
- The volunteer coordinator
- Recruiting volunteers
- Recruiting and managing volunteers
- Training volunteers (includes induction)
- Managing and retaining volunteers
- Supervising and supporting volunteers
- Keeping volunteers
- A volunteer’s perspective
- Volunteer policy
- Volunteer expenses
- Volunteer agreements
- Insurance and volunteers
NCVO members’ quick guides
In-depth guidance on core areas (free for NCVO members)
- NCVO members’ quick guide: How to say thank you
- NCVO members’ quick guide to recruiting volunteers
- NCVO members’ quick guide to managing and retaining volunteers
Sample policies and guidance
Other resources
- Volunteer Impact Assessment Toolkit
- Volunteering whilst on benefits – guidance
- What to do if things go wrong with volunteering – guidance
- Studyzone video training course: Get the perfect volunteer – creating volunteer roles
Useful links
- @NCVOvolunteers – Twitter account
- Volunteers’ Week website
- Investing in Volunteers – the UK quality standard for volunteer-involving organisations
Networks and peer support
- Association of Volunteer Managers
- Heritage Volunteering Group
- National Network of Volunteer Involving Agencies (NNVIA)
- Association of Voluntary Service Managers – for volunteer managers in palliative care
- National Association of Voluntary Services Managers (NAVSM) – for volunteer managers in the NHS or healthcare