Good practice in volunteer management - part three

• Video three is 7mins and 5s.
• Read a transcript for video three

What's next?

To continue your training watch part four of this course.

Further resources

NCVO Knowhow Nonprofit – Knowledge Bank

Overviews of different topics related to volunteer management

• The volunteer coordinator
• Recruiting volunteers
• Recruiting and managing volunteers
• Training volunteers (includes induction)
• Managing and retaining volunteers
• Supervising and supporting volunteers
• Keeping volunteers
• A volunteer’s perspective
• Volunteer policy
• Volunteer expenses
• Volunteer agreements
• Insurance and volunteers

NCVO members’ quick guides

In-depth guidance on core areas (free for NCVO members)

• NCVO members’ quick guide: How to say thank you
• NCVO members’ quick guide to recruiting volunteers
• NCVO members’ quick guide to managing and retaining volunteers

Sample policies and guidance

• Health and safety policies
• Data protection policies

Other resources

• Volunteer Impact Assessment Toolkit
• Volunteering whilst on benefits – guidance
• What to do if things go wrong with volunteering – guidance
• Studyzone video training course: Get the perfect volunteer – creating volunteer roles

Useful links

• @NCVOvolunteers – Twitter account
• Volunteers’ Week website
• Investing in Volunteers – the UK quality standard for volunteer-involving organisations

Networks and peer support

• Association of Volunteer Managers
• Heritage Volunteering Group
• National Network of Volunteer Involving Agencies (NNVIA)
• Association of Voluntary Service Managers – for volunteer managers in palliative care
• National Association of Voluntary Services Managers (NAVSM) – for volunteer managers in the NHS or healthcare