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PLEASE NOTE: You are no longer able to sign in to Knowhow

As we prepare to move our content to our new website this summer, we're turning off the ability to sign in on and

To ensure members can still access everything they need, member content will be available to all users until the end of July.

We're no longer updating our Studyzone courses. They'll stay online until replaced with new help and guidance. If you have any questions or need access to a course, please contact us.

How to be a resilient organisation

This page is free to all
How can you improve your organisation’s effectiveness and competitiveness in this tough economic climate? Whether you’re a senior manager or a board member, this course helps you get out of fire-fighting mode so you can look at the big picture. Learn how to assess your environment, define your markets and plan steps to increase your organisation’s impact and resilience.

Watch two minutes of all our videos for FREE!

Find out about your trainer, Nick Price.

Course structure

  • feeling: understanding resilience
  • thinking: having a strategic understanding of the situation
  • doing: setting the direction
  • leading the organisation forward

Learning outcomes

This course will help you to:

  • assess the external environment you are working in
  • define the markets for your organisation
  • plan the next steps to strengthen the organisation’s effectiveness and competitiveness
  • meet your own needs as a leader.

How to be a resilient organisation (part one) - Watch two minutes for FREE!

How to be a resilient organisation (part two) - Watch two minutes for FREE!

How to be a resilient organisation (part three) - Watch two minutes for FREE!

How to be a resilient organisation (part four) - Watch two minutes for FREE!

Further resources

Upon creating an account you can download:

  • tasks for each part of the course (Word)
  • a business plan framework (Word, 35.5kb)
  • a resilience checklist (Word, 218kb)
  • a personal action plan for leadership (Word, 27kb).

About the trainer

Nick Price set up Organisational Advice and Support in 2008. He has extensive experience of working across voluntary, public and quasi-private sectors at frontline, director and board levels. Nick has a track-record of leadership with senior teams, providing authoritative direction, clarity of purpose and practical support and is skilled at delivering complex, multi-site businesses (including social enterprises) achieving substantial growth and meeting their key business objectives. Nick now works with organisations helping them to improve their effectiveness and increase their impact.

Need more help?

Please discuss further training opportunities or consultancy work with Nick at

Page last edited Jan 27, 2021

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Face-to-face training

We also run a range of classroom based courses on a variety of topics throughout the year.

See our events listing for dates.