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PLEASE NOTE: You are no longer able to sign in to Knowhow

As we prepare to move our content to our new website this summer, we're turning off the ability to sign in on and

To ensure members can still access everything they need, member content will be available to all users until the end of July.

We're no longer updating our Studyzone courses. They'll stay online until replaced with new help and guidance. If you have any questions or need access to a course, please contact us.

Influencing decision makers and commissioners

This page is free to all
Through this practical four part course, funded by the Cabinet Office, you will learn how to influence decision makers and commissioners. We will support you in defining your approach, identifying your target audience and evaluating your progress.

Course structure

  • What you want to influence and why
  • Who you want to influence
  • Connecting with decision makers and commissioners
  • Communicating and tailoring your message

Learning outcomes

By the end of the course you will:

  • feel confident about putting together a plan of action for influencing
  • get more clarity on your target audience
  • be able to tailor your message as appropriate and evaluate your progress.

Still not sure? Watch a preview.

What's next?

Once you have watched the preview video click on the links below to access the full four parts of this course for free. If you're not logged in or you've never registered with us you will be prompted to do so. Registration is free.

Find out about your trainer

Racheal Jones is the Social Growth Programme Manager at Knowsley Community and Voluntary Services, a local infrastructure organisation in Merseyside. She has worked in the voluntary sector for 20 years, over 6 of them with infrastructure organisations successfully influencing new approaches to strategic partnerships and collaborative working in Knowsley. She has also established an independent Third Sector Consortium which has secured contracts to the value of £400K within its first 2 years. Racheal has influenced and successfully positioned the social sector to secure resources and has had lead roles in collaborative strategic programmes in the locality, including HeadStart.


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Page last edited Jan 27, 2021

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Face-to-face training

We also run a range of classroom based courses on a variety of topics throughout the year.

See our events listing for dates.