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New manager's guide to planning, delegating and setting performance goals

This page is free to all
Are you a new manager faced with the daunting task of planning, implementing and evaluating your team’s work for the first time? Whether you’re looking for quick learning tips, practical tools to help you in your new role or simply reassurance that you’re on the right track, this course is tailored to your needs as an early career manager.

Course structure

  • strategic, operations and work planning
  • creating and using a work plan
  • delegating work
  • setting performance goals

Learning outcomes 

By the end of the course you'll be able to:

  • understand what strategic, operations and work plans are
  • translate an operations plan into a work plan
  • understand delegation and delegate work
  • set performance goals for your team.

Video one: Strategic, operations and work planning


Video two: Creating and using a work plan

Video three: Delegating work

Video four: Setting performance goals

Further resources

When you buy this course you will also be able to download the following exciting extras:

  • a planning framework to help you connect strategic, operations, and work planning
  • a list of the most common planning terms and definitions
  • a strategic and operations planning worksheet to help you develop your priorities, goals, objectives, strategies, and deliverables
  • a work planning worksheet to enable you to construct work plans with your staff
  • a checklist for delegating work to help you make the most of delegation.

About the trainer

From 1994 to 2010, Michael worked in a range of international, national, and regional charities, both in the UK and USA, including ten years as a senior manager.  He currently serves as the Director of Philanthropy for Abingdon School. Through Careers for a Cause, he licenses resource packs to charities that wish to run their own in-house management training and leadership development programme or courses.

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Page last edited Jan 25, 2021

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Face-to-face training

We also run a range of classroom based courses on a variety of topics throughout the year.

See our events listing for dates.