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Organisational values: how to practise what we preach (part two)

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How can you ensure staff have a shared understanding of the organisation’s values? Learn how to come up with creative mechanisms to get people talking about values and expressing them in their own words.

Organisational values: how to practise what we preach (part two) from NCVO on Vimeo.

Video three: Practical applications of values

You'll learn how to:

  • identify opportunities to communicate values
  • reflect values in recruitment, induction, customer engagement, etc.

Do part three of the course for free (5mins 34s)

Video four: Top tips on creating values and keeping them alive

Revisit the tactics and opportunities that can help you to:

  • maintain an open dialogue about values
  • embed them within the organisation
  • live them every day. 

Do part four of the course for free (5min 48s).

Further resources

View the full exploratory survey on organisational values carried out by KnowHow and Visiting Fellows from Cass Centre for Charity Effectivenes (opens a PDF).

About the trainer

Ian Lawson is an associate consultant at the Centre for Charity Effectiveness at Cass Business School. Previously he was at The Work Foundation/Industrial Society where he headed up the organisation's work on "Developing leadership within the world of work". He is experienced in designing and delivering programmes, sessions, presentations and is a team and executive coach. Ian has written 4 books and is a board member at the British Army Staff Leadership School.

Want to watch another course?

The StudyZone on KnowHow has many more courses covering topics of huge importance to charities and non profits. If you like what you've seen here, why not take a look through some of our other training sessions, which cover issues from strategic planning to fundraising, governance and social media.

Sample list:

Strategy made easy: simple steps to producing your strategic plan

Managing staff through difficult times

How to be resilient

Managing change in your non profit

Innovating to survive and grow

Charity PR: how to write and get support for your public relations strategy

Get great press: essential media training training for charities

What difference are we making? Understanding and assessing impact

...and many more. Click here to see all our online training courses.

Page last edited Apr 04, 2019

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Face-to-face training

We also run a range of classroom based courses on a variety of topics throughout the year.

See our events listing for dates.