What difference are we making? Understanding and assessing impact.

• What difference are we making? Understanding and assessing impact - part one Video 
• What difference are we making? Understanding and assessing impact - part two Video
•  What difference are we making? Understanding and assessing impact - part three Video
•  What difference are we making? Understanding and assessing impact - part four Video
•  Understanding and assessing impact - part 1, transcript Microsoft Word Document (22 KB)
•  Understanding and assessing impact - part 2, transcript Microsoft Word Document (24 KB)
•  Understanding and assessing impact - part3, transcript Microsoft Word Document (30 KB)
•  Understanding and assessing impact - part 4, transcript Microsoft Word Document (24 KB)
•  The planning triangle and outcome monitoring framework in practice Microsoft Word Document (236 KB)
•  Defining outcomes and impact: what's the connection? Microsoft Word Document (56 KB)
•  Defining outcomes and impact: what's the connection? Microsoft Word Document (56 KB)
•  What's wrong with this triangle? Microsoft Word Document (157 KB)

Watch two minutes of all our videos for FREE!

Find out about your trainer, Shehnaaz Latif.

Course Stucture

• the planning process
• outputs and outcomes
• setting indicators
• reporting on your outcomes

Learning Outcomes

By the end of the session you’ll be able to:

• clarify the stages of your self-evaluation process
• understand the difference between outputs, outcomes and impact
• set output and outcome indicators
• learn how to collect and use data effectively
• present your impact to different audiences.

Video one: the planning process. Watch two minutes for FREE!

• Read a transcript for teaser one (Word, 9.3kb).
• This teaser video is 2mins 11s (the full video is 8mins 48s).
• To watch this video and all other videos in this course click on the 'Add to basket' button at the top of the page.

Video two: outputs and outcomes. Watch two minutes for FREE!

• Read a transcript for teaser two (Word, 8.7kb).
• This teaser video is 2mins 10s (the full video is 9mins 56s).
• To watch this video and all other videos in this course click on the 'Add to basket' button at the top of the page.

Video three: setting indicators. Watch two minutes for FREE!

• Read a transcript for teaser three (Word, 21kb).
• This teaser video is 2mins 14s (the full video is 6mins 31s).
• To watch this video and all other videos in this course click on the 'Add to basket' button at the top of the page.

Video four: reporting on outcomes. Watch two minutes for FREE!

• Read a transcript for teaser four (Word, 8.6kb).
• This teaser video is 2mins 6s (the full video is 9mins 41s).
• To watch this video and all other videos in this course click on the 'Add to basket' button at the top of the page.

Further resources

When you buy this course you can download:

• the answer to the exercise in part one

• the planning triangle and outcome monitoring framework in practice (Word)
• defining outcomes and impact: what's the connection? (Word).

About the trainer

Shehnaaz Latif is lead consultant at NCVO Charities Evaluation Services, and has been a consultant and trainer in evaluation since 2003. She provides consultancy support to organisations wishing to improve their own monitoring and evaluation, especially with a focus on outcomes, and undertakes external evaluations.

Shehnaaz has designed and delivered training on a wide range of subjects related to self-evaluation for hundreds of third sector organisations and their funders. 

Buy now!

Click on the 'Add to basket' button at the top of the page to buy this training on understanding and assessing impact or get all our training from £9.99/month with our StudyPass subscription.

Need more help?

If you would like to develop your monitoring and evaluation skills beyond this course, please email ces@ncvo.org.uk or visit the NCVO CES pages.

Take a look at our resources for sustainable funding.