We use cookies to help us provide you with the best experience, improve and tailor our services, and carry out our marketing activities. For more information, including how to manage your cookie settings, see our privacy notice.


Skip to content. | Skip to navigation

As we prepare to move content to our new website this summer, we're temporarily turning off authentication on and To ensure members can still access everything they need, member content will be available to all users until the end of July. Please note: changes made to your profile won't be reflected in our system.

Community-made content which you can improve Case study from our community

Investing in Volunteers (IiV) Essentials

This page is free to all

IiV Essentials is a free online tool designed especially for volunteer-involving groups and organisations. It was developed nationally and is supported by NCVO, Volunteer Now, Volunteer Scotland and WCVA.

This tool will help you do a basic health check on your volunteer practice. It covers the basic areas to
model good practice for involving and managing volunteers. It will help you to think about
volunteers’ experiences and how volunteers can help make the biggest difference to your cause.

IiV Essentials is based on the six core areas that make up the new edition of Investing in Volunteers
launching in 2021.

How it works

The tool asks you 12 questions, each with a brief explanation to support your discussions and asks
you to rate how fully your group or organisation is addressing each question. Where you identify
areas for development you can make notes to start your own action plan to help address areas for

IiV Essentials can be used:

  • as a way to do a basic ‘health check’ on your practice to make sure that your volunteers have the best possible experience and can make the biggest difference to the cause
  • as a sensible ‘health check’ for any new volunteer initiatives or for existing volunteering that has undergone change (developed or grown) during covid-19
  • as a simple and easy way to get started on improving the volunteer journey at your organisation
  • as a tool to engage everyone in your group or organisation in discussions about your volunteer involvement
  • if you want to move on to use the full Investing in Volunteer quality standard development journey in the future.

Getting started

To get started, visit IiV Essentials where you’ll sign up and receive your own unique link to a
bespoke version of the tool. This will take you back to your answers and results at any time and
allow you to update them.

Contact us

To talk to someone about the IiV Essentials tool please contact the IiV manager for your country



Page last edited Mar 01, 2021

Help us to improve this page – give us feedback.