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Before you recruit volunteers

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What you should do before recruiting volunteers.

Get your house in order before you recruit volunteers

Traditional routes to volunteering are changing and organisations are competing for volunteers. Those who donate time want to know it is well spent, that work is well organised and their contribution is valued.

Volunteers are any age. They may be school children, young people, parents or family members, or retired. Different groups may have varying approaches to volunteering.

It is important volunteers are clear about their roles and the support they can expect from an organisation.

Organisations need to have systems and procedures in place to ensure their volunteers have a great experience.

Giving volunteers a quality experience

In January 2019 NCVO has published a new report Time Well Spent on the volunteer experience. This national survey of over 10,000 respondents found there are eight key features that make up a quality experience for volunteers:

  1. Inclusive: welcome and accessible to all
  2. Flexible: takes into account people’s individual life circumstances
  3. Impactful: makes a positive difference
  4. Connected: gives a sense of connection to others, to the cause and/or an organisation
  5. Balanced: does not overburden with unnecessary processes
  6. Enjoyable: provides enjoyment, people feel good about what they are doing
  7. Voluntary: the volunteer has freely chosen to do it
  8. Meaningful: resonates with volunteers’ lives, interests and priorities

Volunteering may be regarded as a way to learn new skills, meet new friends, or make a valuable contribution to a cause. It may lead to employment and new careers.

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Page last edited Jan 24, 2019

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