Cookies on Knowhow Nonprofit

We use cookies in order for parts of NCVO Knowhow to work properly, and also to collect information about how you use the site. We use this information to improve the site and tailor our services to you. For more, see our page on privacy and data protection.


Skip to content. | Skip to navigation

Community-made content which you can improve Case study from our community

Before you recruit volunteers

This page is free to all
What you should do before recruiting volunteers.

Get your house in order before you recruit volunteers

Traditional routes to volunteering are changing and organisations are competing for volunteers. Those who donate time want to know it is well spent, that work is well organised and their contribution is valued.

Volunteers are any age. They may be school children, young people, parents or family members, or retired. Different groups may have varying approaches to volunteering.

It is important volunteers are clear about their roles and the support they can expect from an organisation.

Organisations need to have systems and procedures in place to ensure their volunteers have a great experience.

Giving volunteers a great experience

The NCVO Institute for Volunteering Research report proposes a model of progressive volunteer involvement suggesting that eight factors influence retention.

    1. The image and appeal of volunteering.
    2. Methods of recruiting volunteers.
    3. Recruitment and application procedures.
    4. Induction into volunteering.
    5. Training for volunteering.
    6. Overall management of the volunteering.
    7. The ethos and culture of the organisation
    8. The support and supervision given to volunteers

                  Some organisations may have been established to encourage and support volunteering opportunities. Many others may not formerly have thought about involving volunteers.

                  Volunteering may be regarded as a way to learn new skills, meet new friends, or make a valuable contribution to a cause. It may lead to employment and new careers.

                  Useful links

                  Page last edited Dec 06, 2018

                  Help us to improve this page – give us feedback.

                  1 star 2 stars 3 stars 4 stars 5 stars 3/5 from 1806 ratings